In the Services dialog box, locate the service called Background Intelligent Transfer Service. On the Start menu, enter Services.msc in the Search programs and files box, and then select Services.msc in the results pane. In this configuration, you will want to ensure the status of the Background Intelligent Transfer Service service is started. If you are using a HTTP(s) location from which to download the OAB, the OAB download process is handled by BITS. Make sure the Background Intelligent Transfer Service is started Contact your system administrator to disable BITS download throttling to see if this resolves your OAB download issue. If you find EnableBitsMaxBandwith = 1, BITS download throttling is in effect and the other values are used by BITS to manage downloads. The following DWORD values may be configured under this key:ĮnableBitsMaxBandwidth MaxBandwidthValidFrom MaxBandwidthValidTo MaxTransferRateOnSchedule MaxTransferRateOffSchedule HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\BITS In this configuration, you will want to determine if you have any BITS policies configured.īITS policies are found under the following key in the registry:
If you are using a third-party keyboard or mouse, visit manufacturer's website and download the latest version of the device driver or the latest update for the device.Ĭheck your registry for any BITS policies To do this, see PC accessories help & learning.
Or, install the latest IntelliPoint or IntelliType software. Install the update that is displayed as Optional Hardware Update and has the following title: Plug in your wireless receiver and then see Windows Update: FAQ to check for updates:
Update device drivers for wireless hardware To resolve this issue, use one or more of the following solutions. If the Background Intelligent Transfer Service service is not running, then the OAB will not download. The Background Intelligent Transfer Service service is not Started. If the policy values are not configured correctly, they could effectively prevent downloads from finishing. Policies for the Background Intelligent Transfer Service (BITS) are configured on your computer.īITS policies allow you to control the download rate for updates. This includes keyboard and mouse drivers. This issue may occur if old or out-of-date device drivers for wireless peripheral devices are installed. Wireless devices on the computer have outdated drivers. There are a couple of known causes of this problem. The download never finishes, and the local OAB files are not updated. When you start a manual download of the Offline Address Book (OAB) from an HTTP(S) location, the progress bar that appears in the Outlook Send/Receive Progress dialog box seems to freeze or becomes stuck. You use Microsoft Outlook to connect to a Microsoft Exchange Server mailbox.